Send Us Your Watch

Rado in your country

The Swatch Group (UK) Ltd, London
The Royals Business Park, Dockside Road
Building 1000, 2nd Floor East Wing
E16 2QU London
UNITED KINGDOM

Phone: 0208 076 2609

Customer Service
The Swatch Group (UK) Ltd
Charter Court, Third Avenue
Millbrook
S015 OJA Southampton
UNITED KINGDOM

Phone: +44 (0) 345 899 1857

Should you need to send your Rado to an authorised centre for maintenance or repairs, we will be happy to offer a free shipping service. Simply fill out the form below and we will send you high-quality watch packaging with pre-paid postage. Please complete the form included with the packaging and return it along with your Rado watch. Then you can simply post the package to Rado and request a shipping receipt. Please note that the package is only insured for one watch.

If you have any questions, please contact us at +44 (0) 345 899 1857.
Our opening hours: Monday-Friday: 09:30-17:00

The service is available for individual owners of a Rado watch and not to service centres sending watches on behalf of a customer.

Your Rado Customer Service Team

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